Last updated: May 1, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, complete your business profile, submit a trade proposal, or contact us for support. This includes your name, email address, business name, service descriptions, and payment information processed securely through Stripe.
2. How We Use Your Information
We use the information we collect to operate and improve The Loop platform, process transactions, send transactional and promotional communications, provide customer support, and comply with legal obligations. We do not sell your personal information to third parties.
3. Information Sharing
We share your information with other members only as necessary to facilitate trade proposals and completed exchanges. We share information with service providers (such as Stripe for payments) who assist us in operating the platform. We may disclose information if required by law or to protect the rights and safety of our users.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing communications. To exercise these rights, contact us at [email protected] or through your account settings.
6. Cookies
We use cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage. See our Cookie Policy for more details.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of The Loop after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at [email protected]